Director, Operational Effectiveness


(Atlanta, GA)


3DE re-engineers education to create engaging learning environments that reflect the world in which we live and empowers students with the knowledge, skills and confidence to unlock greater economic opportunity. 3DE schools are incubators of innovation located within existing high schools. The consistent connectivity and integrated design nurtures a culture of exploration and high expectations. As the students lean in, the impact is evident and 3DE becomes a catalyst for transformation throughout the broader school.


A keen problem-solver, strategic thinker and relationship manager, the 3DE Director, Operational Effectiveness partners with cross-functional team members to drive operational definition, implementation and continuous improvement across the organization. The Director must work in a consultative manner, being comfortable bringing structure to ambiguity. As 3DE scales its model nationally, this role will be instrumental in enabling the school on-site and regional personnel in doing their work as efficiently and effectively as possible to drive student growth and success.

Employment Details

  • Locations: Atlanta, GA

  • Employment Type: Full-Time

  • Salary: Commensurate with experience

  • Reports to: SVP, 3DE Strategy & Operations

Core Responsibilities

  • Define and document critical operational processes and procedures for organization

  • Develop strategic continuous improvement plans that support model scaling and efficiency

  • Develop and support change management efforts throughout the 3DE organization and with external stakeholders (e.g., sponsoring companies, school staff, students/ parents)

  • Consult with cross-functional team leaders and team members to support strategic initiatives, providing support including project scoping, project management, and risk mitigation

  • Use appropriate measurement, analysis and evaluation methods to accurately identify and document improvements

  • Coach and develop a problem-solving culture at all levels of the organization

  • Identify and implement enabling technologies to facilitate operational efficiency and organizational effectiveness and collaboration

Core Competencies

  • Change and project management

  • Process and data driven

  • Organizational agility

  • Results-driven

  • Consultative, problem-solving and resourceful

  • Knowledge of organizational excellence systems or tools

Demonstrated Skills/Abilities/Experience

  • Bachelor’s degree required; MBA, Master’s degree, or Advanced Degree is preferred.

  • 5-10 years of direct, relevant or related experience

  • Proven change management, process design/improvement, training development and project team leadership experience

  • Strong communication and influencing skills in a matrixed organization

  • Strong consulting and relationship building skills and experience with demonstrated ability to work effectively on cross-functional teams

  • Excellent leadership, influence management, collaboration, and organizational skills

  • Exceptional written and verbal communications skills

  • Organizational excellence / talent experience a plus

This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job related duties required by their supervisor. This document does not create an employment contract implied or otherwise, other than an "at-will" relationship.